Terms of service

Overview
Welcome to RAE Store! The terms “we”, “us”, and “our” refer to RAE Store. RAE Store operates this website (raejo.shop) and its related online store, including all information, content, features, tools, products, and services offered to you as part of your shopping experience (the “Services”).

RAE Store is powered by Shopify, which enables us to provide the Services to you. These Terms of Service (“Terms”) outline your rights and responsibilities when using our Services.

By visiting, browsing, or purchasing from our store, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use or access our Services.

1 – Access and Account
You must be at least the age of majority in your state or country to use our Services.

You may be required to provide certain information (email, billing, shipping details) to place an order. You confirm that all information provided is accurate and complete.

You are responsible for keeping your account credentials secure. We are not responsible for unauthorized account activity caused by your failure to protect your credentials.

2 – Our Products
We strive to display accurate product images and descriptions; however, actual colors may vary due to screen settings.

Product details may change without notice. We may discontinue items or limit availability at our discretion.

All products are intended for personal use, not resale.

3 – Orders
Placing an order constitutes an offer to purchase. Orders are only accepted once we confirm payment and send you an order confirmation.

We reserve the right to cancel or refuse any order for any reason.

Returns and refunds are subject to our Returns & Refunds Policy.

4 – Prices and Billing
Prices may change without notice. The final price will be shown at checkout.

Prices do not include shipping, taxes, or customs fees unless stated otherwise.

You agree to provide accurate payment details and authorize us to charge your payment method for your order total.

5 – Shipping and Delivery
We ship to Saudi Arabia, Jordan, and internationally.

Delivery times are estimates only and may be affected by carrier delays or customs.

Once the package is handed to the carrier, the risk of loss passes to you.

6 – Intellectual Property
All content on our website (logos, text, images, graphics, and designs) is owned by RAE Store or our licensors and is protected by intellectual property laws. You may not use our materials without prior written consent.

7 – Optional Tools & Third-Party Links
We may offer third-party tools or links for your convenience.

We are not responsible for the content, policies, or actions of third-party websites. Please review their policies before use.

8 – Relationship with Shopify
RAE Store is hosted on Shopify, but all sales and transactions are between you and RAE Store, not Shopify. Shopify is not responsible for any purchase, refund, or product issue.

9 – Privacy Policy
Your personal information is handled in accordance with our Privacy Policy and may also be processed by Shopify.

10 – Feedback
Any feedback, suggestions, or reviews you submit may be used by us for marketing or improvement purposes, without compensation.

11 – Errors and Inaccuracies
We may correct any errors, inaccuracies, or omissions at any time without notice, including after an order has been placed.

12 – Prohibited Uses
You may not use our Services for unlawful purposes, to infringe on rights, or to disrupt our operations.

13 – Termination
We may suspend or terminate your access to the Services at any time for violation of these Terms.

14 – Disclaimer of Warranties
Our Services and products are provided “as is” without warranties of any kind, except as required by law.

15 – Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from your use of our Services or products.

16 – Indemnification
You agree to defend and hold harmless RAE Store from any claims related to your breach of these Terms.

17 – Governing Law
These Terms are governed by the laws of the Kingdom of Saudi Arabia.

18 – Changes to Terms
We may update these Terms at any time by posting changes on our website. Your continued use of the Services constitutes acceptance of the new Terms.

19 – Contact Information
Questions about these Terms should be sent to us at:
RAE Store
📧 support@raejo.shop